Don't Criticize, Condemn or Complain.
"ANY fool can criticize, condemn and complain - and most fools do."
"A great man shows his greatness, by the way he treat little men"
"Criticism is futile because it puts a person on defensive and usually makes him strive to justify himself."
"Criticism is futile because it wounds a person's precious pride, hurts his sense of importance, and arouses resentment."
Instead of condemning people, let's try to understand them. Let's try to figure out why they do what they do. That's a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness.
Give honest and sincere appreciation.
There is only one way to get anybody to do anything. And that is by making the other person want to do it.
The only way I can get you to do anything is by giving you what you want.
The deepest urge in human nature is the desire to be important.
"There is nothing else that so kills the ambitions of a person as criticisms from superiors."
Appreciation is sincere; Flattery is insincere.
"Flattery is telling the other person precisely what he thinks about himself"
Hurting people not only does not change them it is never called for.
THE only way on Earth to influence people is to talk about what they want and show them how to get it.
Arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
If there is anyone secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.
"Self-expression is the dominant necessity of human nature"
"When we have a brilliant idea, instead of making others think its ours, why not let them cook and stir the idea themselves. They will then regard it as their own; they will like it and maybe eat a couple of helpings of it."
The only way I can get you to do anything is by giving you what you want.
The deepest urge in human nature is the desire to be important.
"There is nothing else that so kills the ambitions of a person as criticisms from superiors."
Appreciation is sincere; Flattery is insincere.
"Flattery is telling the other person precisely what he thinks about himself"
Hurting people not only does not change them it is never called for.
Arouse in the other person an eager want
THE only way on Earth to influence people is to talk about what they want and show them how to get it.
Arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
If there is anyone secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own.
"Self-expression is the dominant necessity of human nature"
"When we have a brilliant idea, instead of making others think its ours, why not let them cook and stir the idea themselves. They will then regard it as their own; they will like it and maybe eat a couple of helpings of it."
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